Creative communications that challenge the status quo
Your company is unique – your communications should be too.
We are problem solvers. A small team with a big punch, we’re passionate about helping individuals, teams, and companies build trust and influence through effective communications.
In a world where disruption is the new norm, we give businesses the ability to move away from transactional communications to build relationships with the audiences who matter the most.
Offering both consultancy and training, our team will use our knowledge and experience to help your communications cut through the noise and inspire change.
We have a vision of a world where every successful business would have effective communications as part of their DNA. Companies would value honest and simple conversation – free of jargon and acronyms – and understand the role of influence and trust in achieving their business strategy.
Communications strategy & counsel
Communications professionals across sectors and size of business all struggle with similar challenges. They know their work can help engage stakeholders internally and externally, and have a positive impact on the bottom line, but they’re not sure where to start.
They are often overwhelmed by the amount of work their small teams have to handle. They are so busy fire-fighting they have no time to focus on strategic and influential communications. Too often, the default is to do the same thing as it has always been done, with the same channels, because communications leaders don’t have time to refine, adjust, and evolve.
As outside counsel, it’s our job to ask the right questions, challenge old assumptions, and come up with new answers to old problems.
Issues & crisis management
Warren Buffett once said, “It takes 20 years to build a reputation and five minutes to ruin it. If you think about that, you’ll do things differently.” We couldn’t agree more.
All businesses will, at one time or another, be faced with an issue or a crisis. They can take many forms – product recalls, social media mistakes, accidents. When an issue happens, the organisational response (supported by the communication team) is critical to safeguarding the company’s reputation and ability to do business. A swift and effective response is needed to prevent a challenging situation escalating into a full-blown crisis.
Every business needs to understand how to be properly prepared to manage their reputation with well-prepared teams and the right processes to help them act quickly.
Storytelling & messaging
We believe in the power of stories and we want to help you tell yours. The right messages can change perceptions, drive action, and bring your company to life – both internally and externally.
Do people listen to – and act on – what you’re saying? Are you leading the conversation? Are your messages clear, concise, and understandable? Why not get an outside perspective and let’s work together to create stories that stick. Stories that help you achieve your business objectives.
Training & coaching
You’ve got the messaging, you’ve got the strategy, and you’re ready to go. But wait!
First, you need to give your team the confidence and competence to connect with the people who matter the most. We know your team is unique. Using our experiences from other clients, we build courses which are specifically designed for you. We focus on building authenticity, empathy, and influence to develop high-performing teams. We like to mix things up. We use presentations, experiential workshops, and discussion to appeal to all styles of learning.
We like a challenge – let us solve yours.