More communications isn't the answer. Before we create another newsletter, campaign, or channel, we help you understand what your employees actually need (and want)
Cutting through the noise
Most organisations are drowning in information. Newsletters go unread. Employees feel bombarded with messages. New platforms pop up. Another campaign launches.
The latest shiny toy isn't the answer.
But you're asking the right questions:
Why aren't employees reading what we're sending?
Which channels actually matter?
What do our employees actually want to know from leadership?
How do we know if our internal communications is working?
How can we do more with less?
All of these questions point to the same thing: the need for clarity.
Deborah brings a wide range of skills to her work. She works on everything from ideas, to content creation, to website governance.
She is dedicated to helping clients meet the communications challenges brought about by today’s fast-paced, multi-media world. She’s partnered with clients from many different industries tackling a variety of content assessment and strategy, social media and community management and site transition projects.
Ilona has over 15 years’ design experience working for both multi-national companies and agencies in London.
From designing magazines, to logo and branding, to communications materials and presentations – whatever the brief, Ilona relishes a challenge. She always offers a different view, introducing fresh ideas and novel design solutions that elevate any project she works on.
Although originally from Germany, she is proud to have lived in the UK long enough to call herself an English Rose! Ilona hates clip art and comic sans (who doesn’t? )
Elissa is on a mission to help clients build a brand they’re proud of. Drawing on 15 years’ experience in communications, branding and marketing, she mixes brand strategy with change management to transform the way organisations communicate, internally and externally.
A true word nerd, she combines strategy with creativity to develop messages and content that engage audiences across industries.
Elissa bridges the gap between public and private sectors, working with corporations, non-profits, NGOs and social impact startups alike. As an experienced speaker and trainer, she uses her expertise to empower clients and organisations to drive change and tell stories that inspire action.
Having cut her teeth in the print industry (and has the paper cuts to prove it), Laura now has over twelve years' experience as a graphic designer, with a focus on branding and publication design.
Laura combines professionalism with fun and creativity, and loves drawing inspiration from the world around her. Her favourite part of the design process is getting to know the client, deeply understanding their needs and motivations. This, she believes, is the basis of great design.
Outside of work Laura can be found pursuing quite a few different hobbies, including knitting, painting and most recently, rollerskating.
Amanda is a senior communications and change advisor with extensive experience working alongside high-profile leaders and organisations on strategy, reputation, and decision-making. She has held senior leadership roles both in consultancy and in-house, including as UK CEO of Burson-Marsteller.
Amanda is particularly trusted for her judgement and ability to cut through complexity - she is known for one of the best “sniff tests” in the business. She takes a calm, considered approach to situations, particularly those which are sensitive, fast-moving, or ambiguous.
She has worked across a wide range of sectors including healthcare, food, natural resources, and manufacturing – often in environments shaped by regulation, public opinion, and competing stakeholder expectations. She understands that progress depends not only on strong strategy, but also on how people feel informed, involved, and confident in their role.
A scientist by training, Amanda values evidence as well as emotion when it comes to communicating. She is known as a trusted sounding board who can help leaders think clearly, act decisively, and lead with confidence.
Imogen is a senior communications consultant who has spent her career helping individuals, teams, and organisations navigate complex change - transforming strategy into stories that inspire, engage, and motivate.
Not one to shy away from asking the tough questions, she combines curiosity with a strong focus on outcomes. Imogen believes in the power of “normal not formal” language: clear, simple communication, free from corporate jargon. She thrives when elevating the mundane, the technical, or the difficult into content that’s influential, powerful, and human.
Imogen has experience across the public and private sectors in high-profile and fast-paced environments where clarity, credibility, and agility matter. She supports and coaches leaders and practitioners to develop well-defined narratives that build confidence, aid decision making, and drive action. She cares deeply about fairness, transparency, and helping others to feel part of the process.
She loves cheese, wonderful writing, rugby, and the Archers.
)
